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Video: Customer Supposedly Confirms Bank of America Is Declining Debit Card Purchases of Guns and Ammunition

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January 15, 2013 in Uncategorized


| WTF News |
Baran Hines

After last month’s report that Bank of America took it upon themselves to play gun control god by freezing the account of established national gun manufacturer, another possible controversy has emerged.

A video was uploaded by what appears to be a Bank of America customer talking with a service representative who is responding to her request for information about gun and ammo purchases being declined that were attempted with their debit card. What follows is troubling for gun owners, if this is authentic.

Transcript of the call.

BofA Customer Service Rep (CSR): Thank you so much for calling Bank of America, my name is Jose, may I please have your first and last name.

Customer: Um, I’m just gonna give you my first name, Freida, I am a customer but I just have couple of general questions…

CSR: Ok.

Customer: That don’t specifically um hit my account.

CSR: Ok ma’am please go ahead.

Customer: I uh heard a rumor this morning that the Bank of America is stopping purchases made with the cards, the Bank of America cards, on ammo and gun sales, is that correct?

CSR: Correct ma’am.

Customer: Um…*laughs* Can you tell me what this policy is, like how long, is this temporary? … What’s the deal?

CSR: Ok ma’am let me see.

Customer: I mean that’s fine, you don’t have to answer that question, are you still there?

CSR: Ok, yes ma’am.

Customer: Alright, I guess… my uh… You know, like I said, I’ve been with Bank of America for two decades now um… and I’m a little concerned because what it sounds to me like is that my financial institution is now going to start trying to tell me as the consumer what I can and can not purchase, and the Bank of America is not a police officer, it is not a sheriff and it is not the government.
So I’m just… I’m very damn confused, somebody can go out and buy, you know, a case of beer with a debit card from Bank of America and go out and get drunk and kill somebody on the road, but a hunter who has been with Bank of America for 2 damn decades is gonna be told they can’t use their money to purchase what they wanna purchase… and I’m just trying to find out just what in the hell is Bank of America’s stance on this. I mean, have you guys… I know you directly are just an employee, so please don’t feel like I’m directing this at you as a person, but are you really ok working for somebody that’s going to tell American citizens who pay monthly services fees what they can and can’t damn purchase?

CSR: Ok ma’am my apologies for this, I am looking for some information to see what exactly is going on here. Ok ma’am once again my apologies for this, I was uh doing some research… and I don’t see right now the reason why this is happening uh now. But ma’am my apologies for this, maybe this is just temporary. Uh. We don’t really know what’s going to happen right now, as you said, I’m just an employee here… I’m… I don’t know, I don’t know uh… the exact reason right now.

Customer: Ok

CSR: They’re not providing us with much information about this situation, ma’am, I’m sorry.

Customer: Ok… Alright, I appreciate you looking into it, and you’re right, you are just the messenger in between us, so obviously I’m sure that you’ll log my concerns and…

CSR: And I just… I just wanted you to know that I just placed a note right here on the Bank of America homepage (?),


CSR: (inaudible) to let them know that you call us, and that you’re really upset about the situation, so don’t worry ma’am, I just placed a note right here

Customer: Ok thank you so much.

CSR: You’re very welcome

Customer: Have a good day.

CSR: Ok thank you so much, bye bye.

Last week, the owner of American Spirit Arms, a 10 year account holder, posted a message on the Facebook page of his company documenting his experience.

Via WTF News

In a world where banks dictate the pace of commerce and can move money across the world quickly, how does a gun manufacturer with a 10 year account history get its account frozen? According to the owner of American Spirit Arms, you just have to run afoul of Bank of America’s political ideology.

Guns have been in focus since the fishy Newtown, CT shooting and on August 29th, corporate America got involved. The owner of American Spirit Arms, Joe Sirochman, posted the following description of his experience with Bank of America.

It is not the place of corporate America to thwart legal business activity at odds with their political lean, but Bank of America apparently took it upon themselves to slow down American Spirit Arms because management felt “WE BELIEVE YOU SHOULD NOT BE SELLING GUNS and PARTS ON THE INTERNET”, according to Sirochman. Read more below from the company’s Facebook page.

My name is Joe Sirochman owner of American Spirit Arms and I wanted to share my recent experience with Bank of America .(which we have been doing business with for over 10 years)…. Everyone is familiar with the latest increase in guns sales , dealers selling out of inventory , Manufacturers back logged for months , large revenue all generated in the last two weeks …. American Spirit Arms is no exception to the overwhelming demand . What we have experienced is that our web site orders have jumped 500 % causing our web site E commerce processing larger Deposits to BANK OF AMERICA ..Well, this through up a huge RED Flag with Bank of America . So they decided to hold the deposits for further review , meaning that the orders/payments that were coming in through the web ,( being paid by the customer and that were shipped out by American Spirit Arms ),the BANK was keeping (UNDER REVIEW )..as you could imagine this made me furious…After countless hours on the phone with BANK OF AMERICA I finally got a Manager in the right department that told me the reason that the deposits were on hold for FURTHER REVIEW …HER EXACT WORDS WERE …
…I flipped the F**k Out and told them that they have no right to make up their own new rules and regs..that we are a firearms Manufacturer with all the proper licensing FFL (Federal Firearm license ), SOT and that we follow all Federal and All
States’ rules and regulations on shipping Firearms and parts ..and that we are also Audited by ATF and Homeland
Security on a regular basis … She said that she understands that but that the deposits will be released After they have a
Chance to review and clear them …I told her that This was unacceptable and the those deposits (that were a week old by now ) needed to be released ASAP, that we are a small business and rely on the revenue to run and stay operational.
After that being said another Manager got involved and released one of the deposits (to help out )… So far to date after
Two weeks of sales only 1/3 of collected internet sales have been released ..I am still pissed and looking for another
Bank and options …
I just thought the public should know ..

I will keep everyone posted on new developments ..


Joseph P Sirochman
American Spirit Arms
16001 N Greenway Hayden Loop
Suite B
Scottsdale AZ 85260
480-367-9540 phone
480-367-9541 fax

After the “toughest gun laws in the nation”, championed by Governor Andrew Cuomo, being passed by the New York legislature and Barack Obama promising to do something about guns as well, the progression of this situation is speeding up. President Obama will surely not want to be outdone by a Governor and that is going likely factor in his actions in terms of speed and weight of regulation.

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